This shop really cares about their customers, I came here for 2 tires and they suggested I get 4 due to the wear and tear on all of them and being my tires were 5 years old. They understood I only planned financially to get 2 so they gave me the 4th one for free! They also did my oil change for half off since I checked in on Yelp. I ended up paying about 30% less for all my services than I would have somewhere else. They are also doing a toy drive that comes with 10% off your work if you donate a toy up to $20 off. I recommend taking advantage of all the deals going on right now with them due to the holidays and Covid.
I moved to Sonoma about a year ago, and Sonoma Tires was recommended to me by a friend. Chris and the team were honest about recommending the right tires for my car, and my car was ready in a reasonable amount of time. Included in my tire purchase, they will rotate the tires every 5,000 miles. I look forward to working with Sonoma Tires in the future!
Easy straightforward process, great customer service and prices. I spoke with Chris, a service advisor regarding my needs and he was helpful, prompt and the work was done quickly and without any sales hassle. Chris explained to me that the issue I had was due to a lack of wheel alignment however he did not attempt to pressure me into getting my tires aligned. He simply explained and then left it up to me. No pressure.
I got car from a friend and had them give me an estimate for what they thought was needed. I also took the car to the dealer and they said the same work was needed (but they wanted to charge much more).
I asked them to give me a quote for the work: replace valve cover gasket, replace oil pan gasket, replace struts and some fluids replacement and they gave me a quote which I shopped around to a few other places, including in Sacramento and Vallejo. Their quote was comparable and they are my neighborhood shop so I was happy to go with Jack, who seems like a very knowledgeable guy. My step-father was a mechanic so you get a feel for the type. He runs a good shop.
The work was done on time, on budget and I have had no problems related to it since then, so they deserve five stars. They will be getting my work in the future.
Super quick service, great prices and good communication – support your local businesses and get personal service too!
I came in 4 hours before close on a Sunday due to my maintenance required light being on it was due for oil, alignment & a few filters. Despite short time crunch the folks at this shop were able to send my car home by closing. I noticed some bad reviews on Google and it makes me think about how some people go into service establishments looking for a problem to complain about from second #1. The folks here got stuff done fast, prices were pretty reasonable and they were friendly. They’ve been in the neighborhood for years, it’s always good to support shops that have been in the city for a long time.
Late one Saturday afternoon, they squeezed me in to fix a tire with a nail in it. We had bought the tires there and got the insurance so the added bonus was it cost less than $15. Even though they were closing they still continued to help customers. They are kind, friendly and very Covid-safe!